Surveillance and Intelligence Process for Postgraduate Studies in Health

Authors

Keywords:

organizational climate, management of health quality, research, postgraduate, surveillance and intelligence.

Abstract

Introduction: Surveillance and intelligence are strategic activities for research and postgraduate, aimed at detecting new research and training services areas, based on efficient information management, which contributes to making effective decisions and improving performance.

Objective: To implement a surveillance and intelligence process for health postgraduate studies.

Development: The realized process was based on the Cuban standard NC 1308:2019 Gestión de la I+D+i. Sistema de Vigilancia e inteligencia [Management of Research +Development+ innovation. Surveillance and Intelligence System]. Its application is shown in view of updating a course under the topic of quality management in health, from incorporating a topic related to the organizational climate, by addressing the human factor as a guarantor of quality in health services.

Conclusions: Surveillance and intelligence processes are cross-sectional to all areas and activities related to quality management in health, requiring information and knowledge for strategic and operational decision making, as well as the implementation of consequent actions. The application of a systematic process of surveillance and intelligence facilitates the development of a training topic in organizational climate, with a view to improving the health-oriented postgraduate service.

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Author Biographies

Karen Pupo Méndez, Universidad de La Habama

Máster en Gestión de la Calidad y Ambiental, Centro de Biomateriales, Universidad de La Habana

María Beatriz Valencia Bonilla, Universidad Tecnológica de Pereira

Doctora en Ciencias Economicas, Profesora Titular

Rosa Mayelín Guerra Bretaña, Universidad de La Habana

Investigadora y Profesora Titular, Centro de Biomateriales de la Universidad de La Habana

Published

2023-11-10

How to Cite

1.
Pupo Méndez K, Valencia Bonilla MB, Guerra Bretaña RM. Surveillance and Intelligence Process for Postgraduate Studies in Health. Educación Médica Superior [Internet]. 2023 Nov. 10 [cited 2025 Apr. 13];37(4). Available from: https://ems.sld.cu/index.php/ems/article/view/3995

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Section

Artículos de posición